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Can I have more than one Digitaleco account?

Sorry, we do not allow customers to hold more than one account.

Which currencies do you accept?

A full list of possible account currencies is shown on the 'registration' page. Currently, these are: Euro, British Pound, Bulgarian Lev, U.S. Dollar, Australian Dollar, Canadian Dollar, Czech Koruna, Danish Krone, Estonian Koruna, Hong Kong Dollar, Hungarian Forint, Israeli Shekel, Japanese Yen, Lithuanian Litas, Latvia Lat, Malaysian Ringgit, New Taiwan Dollar, New Turkish Lira, New Zealand Dollar, Norwegian Krone, Polish Zloty, Singapore Dollar, Slovakian Koruna, Slovenian Tollar, South-African rand, South-Korean won, Swedish Krona, Swiss Franc and Thailand Baht.

Can I send money abroad?

Of course you can do so - and be sure that you can't send money more cost efficient cross-border than with Digitaleco

What does it cost?

Registration: FREE

Upload Money From Bank: FREE

Upload Money From Credit Card: 1.9%

Send Money: 1% (up to € 0.50)

Receive Money: FREE
Request Money: FREE

Withdraw Money To Bank: € 1.80 flat fee
Withdraw Money via Cheque: € 3.50 flat fee
For information on fees regarding other payment methods, please check our Price List

I have registered and want to send money - now what?

Step 1: You must fund your account. The most common way to fund your account is via e-gold:
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Go to: 'My Account' > 'Upload Funds' > choose bank transfer as a payment method > enter the amount to be uploaded > You will be provided with a transaction ID and bank details.
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Now, you have to instruct your bank to process the transaction. Make sure to enter the transaction ID OR your login email in the reference field. If you do not want to fund your account via bank transfer, find here more supported payment methods.
Step 2: As soon as the funds are credited to your Digitaleco account, you can go ahead and send payments to anyone with an email address by following the instructions given under the 'Send money' tab.

 

What does the Turing Number mean?
The Turing Number entry during login is used to prevent automated login attacks against your account. A random number, displayed as an image, must be entered correctly in order to successfully login.

I am unable to register - what could be the problem?

Are you at least 18 years of age? If not, we are sorry but for the time being we cannot accept registrations from minors.
Are you resident in a country that has been listed by the OECD as a non-cooperative jurisdiction in the fight against money laundering? We are sorry but we cannot allow registrations from these countries. An up-to-date list can be found here.
If none of the above applies to you, you should be able to register - please review the registration form carefully to avoid any errors.